• Eligibility: Returns are accepted only for items that are damaged, defective, or incorrect upon delivery.
• Timeframe: You must raise a return request within 7 days of delivery.
• Condition: Returned items must be unused, in original packaging, and accompanied by proof of purchase.
• Exchange/Damaged Product: We will deliver your exchange/damaged products within 10 days.

• Personalized, custom, or hygiene-sensitive products are non-returnable.
• Items returned without prior authorization will not be eligible for a refund or exchange.

To initiate a return, please contact our support team at:

• Email: info@oxizun.com
• Trade name : Super Industries
• Phone: +91 9815983326
• Address: Super Industries : 2nd Floor, Mehma Singh Market, SCO 6, Sector 125, Jhungiyan, Sahibzada Ajit Singh Nagar, Kharar, Punjab 140301, India

Include the following details:

• Order number
• Description of the issue
• Clear photos of the item (if damaged or incorrect)

Our team will respond within 48 hours.

• Approval: Once your return is inspected and approved, a refund will be processed.
• Mode of Refund: Refunds are made to the original method of payment.
• Processing Time: Allow 5–7 business days for the refund to reflect in your account.

If you haven’t received your refund:

• Check your bank account again
• Contact your credit card company
• Contact your bank

If the issue persists, please email us.

• Return shipping costs are non-refundable unless the return is due to our error.
• For approved returns, we may provide a prepaid shipping label.